Data Protection

kekiya Privacy Policy —
Your data is our responsibility

Kekiya is fully transparent about how your personal information is collected, stored, and used. Read this Privacy Policy to see exactly how well your data is protected.

Last Updated: January 2026
256-bit
SSL encryption
0 Sales
Your Data Is Never Sold
30 Days
Data Deletion Timeline
24/7
Support Active

How we protect your information

A quick overview of the core pillars of kekiya's privacy protection

Strong Encryption

Every transaction and login is protected by 256-bit SSL encryption — the same technology used by international banks and government institutions.

Secure Data Storage

Your data is stored on secure cloud servers. Regular security audits and firewalls ensure that unauthorized access is completely prevented.

No Sale of Data to Third Parties

Kekiya never sells your personal information to advertisers or third parties. Your data is used solely to improve the service we provide to you.

Identity Verification (KYC)

Kekiya follows a KYC process to ensure the security of your account. Documents submitted through this process are used solely for verification purposes.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. Requesting or retaining unnecessary personal data goes against our policy.

Your rights are protected

You can view, correct, or request deletion of your data at any time. Your data is in your hands.

1. Introduction

When you use the kekiya.win website and its associated mobile applications, you share certain information with us. This Privacy Policy clearly explains what that information is, why we collect it, how it is stored, and when it is used.

Kekiya treats personal information as a sensitive matter. Earning and maintaining the trust of our Bangladeshi users is our highest priority. This policy serves as a clear agreement between kekiya and you regarding how your data is managed.

By accessing the platform or creating an account, you are considered to have accepted this Privacy Policy. If any part of the policy is unclear, feel free to reach out at [email protected].

This Privacy Policy may be updated at any time. The "Last Updated" date at the top of the page always reflects the most current version.

2. Information We Collect

Kekiya collects only the information needed to deliver uninterrupted service and keep your account secure. We never ask for or retain unnecessary data.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, phone number Account security and support
Payment Information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Processing
Usage Information Game history, login times, device information Service Improvement & Security Monitoring
Technical information IP address, browser type, operating system Fraud Prevention & Platform Optimization

kekiya does not directly store your card number or bank account details. All financial transactions are processed through secure third-party payment gateways.

3. How Your Information Is Used

Kekiya uses the information collected solely for the purposes listed below. Each purpose is specific and directly related to the services provided to you.

  • Account management: For registration, login verification, password reset, and account security.
  • Processing financial transactions: To process deposits and withdrawals securely.
  • Improving the gaming experience: To suggest games based on your preferences and customize your platform experience.
  • Security & Fraud Prevention: To detect and block unusual activity.
  • Support Services: To resolve your issues quickly and effectively.
  • Bonuses & Promotions: To inform you of relevant offers and deliver bonuses.
  • Fulfilling legal obligations: To provide required information to licensing authorities.

kekiya does not use your data for third-party advertising or profiling.

4. Data Sharing & Disclosure

Kekiya does not sell your data. However, in certain limited circumstances, necessary information may be shared with trusted partners.

  • Payment providers: To process bKash, Nagad, and Rocket transactions. These providers operate under their own strict privacy policies.
  • Technology service providers: Cloud and software service providers used to operate the platform.
  • Legal authorities: In response to court orders, government investigations, or valid requests from regulatory bodies.
  • Anti-Money Laundering: Suspicious financial activity may be reported to the relevant authorities.

Your data is not disclosed beyond the cases mentioned above. Every partner is bound by a confidentiality agreement with kekiya.

5. Data Retention & Security

Kekiya uses internationally recognized security technology to protect your data. Our security framework is regularly audited by independent security experts.

  • Encryption: All data transfers are secured with 256-bit TLS/SSL encryption.
  • Server Security: Round-the-clock physical and digital security is maintained at our data centers.
  • Access control: Only authorized kekiya staff have access to limited data, strictly on a need-to-know basis.
  • Retention Period: After account closure, data is retained for the period required by legal obligations, then permanently deleted.
  • Backup: Regular backups are taken to protect against data loss.

In the event of a data breach, kekiya will notify affected users within 72 hours and take all necessary action.

6. Cookies & Tracking Technologies

The kekiya platform uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential cookies: Required for the platform to function properly. These cannot be disabled.
  • Functional cookies: Helps remember your preferences and settings.
  • Analytics cookies: Helps us understand which pages are most visited and by how many users — without identifying anyone personally.
  • Security cookies: To detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of certain platform features.

7. Your Rights

Kekiya believes you have full control over your own data. Your key rights are outlined below.

Right to Access

You may request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your information be deleted in certain circumstances.

Right to Restrict Processing

You may request that the processing of your information be restricted in certain cases.

Data Portability

You may request an export of your data in a standard format.

Right to object

You may object to the use of your information for specific purposes.

To exercise any of the rights above, send an email to [email protected]. We will respond within 30 days.

8. Privacy of Minors

Kekiya is intended for users aged 18 and above only. We never knowingly collect information from minors.

  • Age is verified at registration, and users under 18 are not permitted to create an account.
  • Any information belonging to a minor that reaches us will be deleted immediately and the associated account will be closed.
  • If a parent or guardian suspects their child has created a kekiya account, please contact us immediately at [email protected].

Protecting minors is an integral part of our responsible gaming policy. For more details, please visit our Responsible Gaming Visit the page.

9. Policy Changes

Kekiya reserves the right to update this Privacy Policy at any time. You will be notified through the following methods depending on the nature and significance of the changes.

  • Minor changes: You will be notified by an update to the "Last Updated" date at the top of this page.
  • Significant changes: A direct notice will be sent to your registered email address.
  • Major changes: A pop-up notice will be shown upon login, and re-consent may be required.

Continued use of the platform after a notice has been issued will be considered acceptance of the updated policy. Please visit this page regularly to stay informed.

10. Contact Us

For any questions, complaints, or requests regarding your data or our Privacy Policy, please get in touch with us. kekiya's dedicated privacy team is available 24/7, every day of the week.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom-right corner of the platform.
  • Response Time: 24 hours for general requests; 30 business days for complex requests.

Your privacy is our top priority. Feel free to reach out with any concerns — we are always ready to help.

Frequently Asked Questions

Common questions about the Privacy Policy answered

No, kekiya never sells your personal information. Limited data is shared with trusted partners only in specific cases — such as payment processing and legal compliance — and a confidentiality agreement is maintained in every instance.

Necessary data is retained while your account is active. After account closure, financial records are kept for the legally required period (typically 5 years), then permanently deleted.

Yes, you can request deletion of your data. However, information we are legally required to retain (such as financial transaction records) may not be erasable before the designated retention period. Email us at [email protected] and our team will walk you through the details.

No. kekiya does not directly store any card numbers or bank account details. All financial transactions are handled through secure third-party payment gateways such as bKash, Nagad, and Rocket.

Disabling analytics and performance cookies will not affect core platform use. However, disabling essential cookies will prevent several key features — including login and payments — from working correctly. We recommend keeping essential cookies enabled for the best experience.
Get started now

Trust kekiya and play with peace of mind

Your data is secure, your privacy is guaranteed. Join kekiya today and enjoy a world of 500+ games.

18+ | Play Responsibly | For Entertainment Purposes Only

বাংলা